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Solved! What To Do About a Leaky Roof

10/6/2017 (Permalink)

Q: Help! I woke after last night’s storm to find a discoloration on the kitchen ceiling and a puddle beneath. What do I do about this new leak?

A: There’s nothing quite like an indoor puddle to put a damper on your rise-and-shine routine, is there? The first thing to do is mitigate any moisture damage. That can get complicated, since a leaky roof doesn’t always appear as a puddle on the floor (or at least not immediately). Occasionally, the only sign of a leak is that subtle discolored patch on your ceiling or wall, caused from water pooling behind it. When you’re lucky enough to spot it early on, intervene as soon as possible following these steps.

Secure the scene. If water has only dripped onto the floor, consider yourself lucky and move a bucket to catch the falling droplets. (While you’re at it, save your sanity by propping up some scrap wood inside the container to mute the annoying drip-drip-drip sound.) Otherwise, move as much out of the water’s path and cover items that are too heavy to relocate with thick plastic sheeting.

Photo: istockphoto.com

Drain the water. Using a ladder or a sturdy chair, climb up and puncture the water-damaged patch with a screwdriver. Making a hole might sound counterintuitive, but skipping this step will allow more moisture to seep in. The weight of the water might even cause your ceiling to sag or collapse—one more thing to add to your list of necessary repairs. Ultimately, patching up a small, 1/2-inch drainage hole is a lot easier and cheaper than dealing with structural damage.

Start sleuthing. So where’s the source of that pesky leak? Water travels down trusses or flashing until it finds a weak spot, so the entry point into the house isn’t necessarily directly underneath the part of the roof you’ll have to fix.  If you have attic access, head up there first during daylight hours. Turn off the lights and look up for any small opening that allows sunshine to stream through—an obvious source for your leaky roof.

Fight water with water. Can’t spot any signs of damage from the attic? Your next step is the water-test method, where someone stands outside on the roof and, using a lengthy hose, showers the roof until the drip returns—giving you a second chance to locate the source.

Phone a professional. Sometimes, finding what is in need of repair is not as easy as spotting a hole in your attic’s ceiling. From failing flashing to clogged gutters to crumbling shingles, the list of potential causes is very long. If you’ve conducted a thorough inspection and you’re still not certain what has led to your leaky roof, it’s time to call in a pro to both deduce the problem and recommend a fix. The actual repair will depend on many factors, including shingle type and pitch.

Meanwhile, lay out a tarp. When you’ve determined the source of the leak but can’t get a same-day repair, you’ll have to find temporary measures to protect your roof and home from snow, rain, and more water damage. If the roof is dry enough for you to carefully climb, try covering the affected area with heavy plastic sheeting or a tarp (at least 6 millimeters thick) and some 2×4s. Start at least 4 feet beneath the problem area and slowly roll the plastic over it, past the ridge of the roof, and 4 feet down the opposite side to cover your leaky roof completely. Place one 2×4 at the “top” of the tarp (the opposite side of roof) and one at the bottom to weight it down, folding the tarp back over each plank and fastening it to the wood with a staple gun. The bottom board should rest in an eave or flat area against the roof. Lay a third 2×4 on the top board (which is wrapped in plastic sheeting) and secure it to the wrapped board with nails to help anchor the covering. Use more 2×4s resting on the plastic’s perimeter if you’re worried about wind.

While you work outside, remember: Proceed carefully and—unless you want to compound the problem with a few more leaks—do not puncture your roof by nailing or screwing boards directly to it.

When fire or water damage strikes, you need professional help to get your property back to preloss condition.  SERVPRO of Wayne provides 24-hour emergency service and is dedicated to being faster to any size disaster.  Our highly trained technicians can respond immediately to your residential or commercial emergency.??

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services.

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10 Unexpected Places Where Mold Creeps Into Your Home

10/6/2017 (Permalink)

The Smith’s didn’t notice the mold and mildew smell in their home until they came home from vacation.

“What’s that smell?” John asked.
“Mildew. Maybe mold. Maybe I left some clothes in the washer,” Kathy said.

After an hour-long search, the couple couldn’t find a leak. So they called John’s brother David — a plumber. He came right over.

“The number one rule for checking for mold and mildew?” David said, “If it uses water, chances are it’s going to leak.”

These are 10 places many homeowners overlook when checking for mold:

Dishwasher


Unless a dishwasher stops working or needs replacing or servicing, most of us don’t think about it as a potential source for mold. There are two connections under each dishwasher that have the potential for mold and mildew to get started–the water supply and the discharge connection. The water supply needs to be lubricated with the right sealant and properly tightened  periodically. The discharge connection involves a rubber hose and clamp, and installing the hose before the dishwasher is installed ensures it is done properly. Hoses wear out over time. If you’re buying an older house, it doesn’t hurt to check the dishwasher connections — especially if there’s an odd smell when you open the door.

Icemaker Connections


Refrigerators often get moved, either for cleaning or other projects. This can weaken or break the water line connection to the ice maker, causing leaks behind the refrigerator.

“It seems like a simple job, so in the real world the plumbing contractor doesn’t install the water line, another contractor does,” Hoffman said. “The connection is a compression fitting and it must be installed properly to ensure there are no leaks.”

Washing Machine Connections

When installing a washing machine, always install a brand new washing machine hose, using the rubber washers the manufacturer recommends. Also, use Teflon tape and make sure to tighten the connection with vice grips so there are no drips or leaks. After all, it doesn’t take many drips to create an environment for mold.

Hot Water Heater


“Many states have laws regarding the installation of hot water heaters, and most of them involve overflow pans that are piped to drain outside the house. The pan must be tilted ¼ inch to ensure the water does drain. Newer heaters with quick connect connectors should be properly lubricated and tightened so the shut-off valve doesn’t leak,” Hoffman said.

Plastic P-Traps

Under every sink in your home is a “P-Trap,” almost always made of PVC pipe, which expands, and contracts. This process eventually loosens the connection and allows water to leak onto the base of the cabinet. If you look under sinks in every room you’ll easily spot the stains and discoloration commonly caused by leaking P-Traps. Use Teflon tape to seal every P-Trap and check them periodically, tightening them by hand to ensure their connections don’t loosen and leak. Over tightening PVC can cause it to crack, so be careful.

Toilet Connections

“I’m amazed at how many steps the DIY home improvement shows leave out when they explain about how to install a toilet,” Hoffman said. “The base of the toilet is where most mold grows. Toilets should be installed with a horned wax ring, and then the base of the toilet grouted in with tile grout,” he said. “The grout serves as a filler between the bowl and the floor to keep the bowl from rocking. Rocking bowls are the number one reason for the wax ring being compromised, which then allows mold to get a foothold.”

Shower Doors

Shower doors should probably be installed by plumbing contractors, Hoffman said. “They know how to keep them from leaking.” Mold growing at the base of the tub may be from leaking or improperly installed shower doors. Shower doors need caulking on all three rails — the two side rails as well as the bottom rail.

Tub

A properly caulked tub isn’t just nicer looking. It keeps water and moisture from dripping down under the tub and causing mold issues. Slab floors can create more problems — especially if installed by a DIY’er. The hole(s) in concrete slabs under tubs should be filled with a liquid tar, or expandable foam insulation to ensure moisture does not wick up from the ground through the slab.

Exterior Hose Bib

If you have a home, you have an exterior hose bib — a place where the water connection sticks out from the house. If you’ve used a hose, you know a poor connection or missing rubber washer, or loose hose can result in water spraying the house. This uncontrolled spray allows water to enter the space between the sidings, or into the wall, leading to mold growth. Make sure all holes, gaps and areas around every outdoor water connection are properly caulked and sealed.

Outdoor Water Sprinklers

Siding is engineered to shed rain falling down, not sprinklers shooting water up. Make sure your sprinklers are well away from the house when turned on. If you have children or teens that are watering the yard or garden, make sure they know not to spray the house with the hose. If power washing your home, hire a professional, or take care that water is not forced up under the siding as you wash.

As a homeowner, if you take the appropriate precautions and are vigilant about upkeep, you should be able to avoid mold, or catch it at it’s outset. While mold can be a huge problem in homes, even causing health issues, it is easily preventable.

When fire or water damage strikes, you need professional help to get your property back to preloss condition.  SERVPRO of Wayne provides 24-hour emergency service and is dedicated to being faster to any size disaster.  Our highly trained technicians can respond immediately to your residential or commercial emergency.??

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services.

Like Us on Facebook or Follow us on TwitterGoogle+, or Instagram and follow the tips, tricks and advice we share with our community.

Proper Air Duct Cleaning in Businesses

10/6/2017 (Permalink)

What You Need to Know About Air Duct Cleaning

Air duct cleaning is a misnomer. In actuality, the entire HVAC system should be cleaned. Failure to clean all components of the system can result in recontamination of the entire system, thus minimizing the benefits of cleaning.

Just as you wouldn’t clean only half of your living room floor, you also would not want to clean only part of your HVAC system. NADCA recommends cleaning the entire HVAC system, including the following components:

  • air ducts
  • coils
  • drain pan
  • registers
  • grills
  • air plenum
  • blower motor and assembly
  • heat exchanger
  • air filter
  • air cleaner

There are two key components to HVAC cleaning: breaking contaminants loose, and collection of contaminants.

Breaking Contaminants Loose

Properly cleaning HVAC systems requires removing the sources of contamination. Source removal begins with the use of one or more agitation devices designed to loosen contaminants from the surfaces within the heating and air conditioning system. Examples of agitation devices include: brushes, air whips and compressed air nozzles or “skipper balls.” Agitation can also be achieved through hand-brushing or contact vacuuming.

Collection of Contaminants

During cleaning, the entire HVAC system is placed under continuous negative pressure (a vacuum) to prevent the spread of contaminants. Continuous negative pressure allows very fine particles to be removed from the system as they become airborne, ensuring that these particles are not released into the living space when the system is turned on after cleaning. This negative pressure also serves to extract the loosened contaminants, which are collected and removed from your home.

System Access

HVAC system cleaning is not a complex process, but each job is unique. Where possible, access to duct interiors should be made through existing openings such as supply diffusers, return grills, duct end caps and existing service openings. Cleaning technicians may need to cut access holes in the duct work in order to reach inside with various cleaning tools. Creation of these service openings, and their subsequent closure, requires craftsmanship and professional skills.

Equipment Requirements

There is a wide variety of equipment available to HVAC cleaning professionals. Both truck-mounted and portable vacuums can be used to stop the spread of contaminants and get the system cleaned to the NADCA Standard.

Antimicrobial Chemicals

Antimicrobial chemicals include sanitizers, disinfectants and deodorizers that can be applied to nonporous surfaces in HVAC systems to address microbial contamination and help control odors. Only chemicals registered with the United States Environmental Protection Agency (EPA) can be used. These products should only be considered after mechanical surface cleaning has been performed and if the need for such treatment has been deemed necessary. Review the NADCA White Paper on Chemical Applications in HVAC Systems for more information. 

When fire or water damage strikes, you need professional help to get your property back to preloss condition.  SERVPRO of Wayne provides 24-hour emergency service and is dedicated to being faster to any size disaster.  Our highly trained technicians can respond immediately to your residential or commercial emergency.??

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services.

Like Us on Facebook or Follow us on TwitterGoogle+, or Instagram and follow the tips, tricks and advice we share with our community.

Workplace Fire Prevention

10/6/2017 (Permalink)

A fire can happen anywhere and anytime. Here are some tips on things we can do to help prevent a fire in the common workplace.

  1. Accessibility
    Always ensure accessibility to electrical control panels. Material or equipment stored in front of the panels would hinder the shutdown of power in an emergency. Also, never block sprinklers, firefighting equipment or emergency exits and observe clearances when stacking materials.

  2. Good Housekeeping
    Clutter not only provides fuel for fires, but also prevents access to exits and emergency equipment. Keep your workplace as clutter-free as possible.

  3. Proper Waste Disposal
    Discard fire hazards like oily rags by placing them in a covered metal container and emptying it on a regular basis.

  4. Maintenance
    Make sure the machines in your workplace are properly maintained to prevent overheating and friction sparks.

  5. Report Electrical Hazards
    Unless you are qualified and authorized, you should never attempt electrical repairs. Faulty wiring and malfunctioning electrical equipment are key contributors to workplace fires.

  6. Safe Chemical Use & Storage
    Always read the label and the Material Safety Data Sheet to assess flammability and other fire hazards of a substance. When using and storing chemical materials, always do so in an area with adequate ventilation.

  7. Precautions In Explosive Atmospheres
    Follow all recommended and required precautions to prevent ignition in potentially explosive atmospheres, such as those containing flammable liquid vapors or fine particles. These precautions include non-sparking tools and proper static electricity control.

  8. Maximum Building Security
    To help prevent arson fires, always lock up as instructed, report suspicious persons or behavior and never leave combustible garbage outside near your building..

  9. Smoke Areas
    Always ensure that there is a smoke area available and that all workers who smoke on the job are using it. Proper extinguishing of smoking materials should always be enforced.

  10. Fully Charged Fire Extinguishers
    Check fire extinguishers often by looking at the gauges and making sure they're fully charged and ready for use. If they're not fully charged or if the attached tag indicates that the last inspection occurred more than a month ago, call for maintenance. Also, encourage all workers to learn how to use a fire extinguisher.

  11. Emergency Numbers
    Emergency phone numbers, as well as your company address, should be posted by the phone station for quick access.

11.5 OSHA Guidelines
Adherence to OSHA's fire safety guidelines is crucial for fire prevention. Read through these regulations and make sure your workplace is in compliance.

Making sure your workers return home safely is our mission and passion. Take these 11.5 tips to your workplace and practice true fire safety, which begins before the fire even ignites.

When fire or water damage strikes, you need professional help to get your property back to preloss condition.  SERVPRO of Wayne provides 24-hour emergency service and is dedicated to being faster to any size disaster.  Our highly trained technicians can respond immediately to your residential or commercial emergency.??

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services.

Like Us on Facebook or Follow us on TwitterGoogle+, or Instagram and follow the tips, tricks and advice we share with our community.

Flood Insurance 101: What Homeowners Need To Know

10/5/2017 (Permalink)

Storm Damage Flood Insurance 101: What Homeowners Need To Know Flooding

Flood Insurance 101: What Homeowners Need To Know

Source: Homes.Com

Author: Becky Blanton

The fact is – any property can flood. Your home doesn’t have to be under five feet of water from hurricane flood surges to suffer flood damage. Normal amounts of rainwater can drain under your home, and flood your basement or the lowest floor level, causing flood damage. This kind of flooding can cause mold, increase the risk of termites and cause electrical problems.

More than 75% of homeowners devastated by flooding unfortunately discover they should have had flood insurance. The sad thing, experts say, is that flood insurance is not that expensive – typically $450 to $600 a year for the average home. When you weigh the cost of flood insurance against replacing your entire home $100,000 to $500,000, it only makes sense to buy it, whether you believe you’ll need it or not.

“People may say things like, ‘I live on a hill, I don’t need flood insurance’,” Diana Herrera, a FEMA flood insurance specialist said. “If I had a dollar for every time I’ve heard that, and those homes were flooded…”

Other common reasons people give for not buying flood insurance include:

  • “I’m not in a flood zone.”
  • “I’m not anywhere near water.”
  • “I’ll never need it, it’s money wasted.”
  • “My homeowner’s insurance will cover it.”
  • “It’s not available.”
  • “My realtor told me the property would never flood.”

Unfortunately, water tables may fill up. There may be a landslide or a dam miles away can burst or overflow due to rain. Drainage systems in your neighborhood may become blocked. Low spots in your yard, or a neighbor’s, can collect water rather than distribute it away from your home. Poor drainage is a number one reason for flooding for homes on a hill.

Your Insurance Agent’s Responsibility

By law, it’s your realtor’s responsibility to make sure you, the home buyer, are aware of any and all risks to the property you are buying – that includes telling you that you are, or are not in a flood zone, and if your property is in a high-risk area for earthquakes, tornadoes, landslides, hurricanes or other natural disasters. They’re not telling you that bad things will happen, but that they could. If your realtor doesn’t disclose this information, ask them. It is their responsibility to identify what risks you may be exposed to. If you choose not to purchase insurance after being informed of the risks, your realtor or insurance agent may ask you to sign a disclaimer to protect them and their agency in case you do suffer damages from a natural disaster.

Property Checklist

“When you’re buying a home, any home, anywhere, you should check certain basic things before buying,” Herrera said.

  1. Check first with your realtor,” she said. “States have disclosure laws. If the property has ever flooded for any reason, it must be disclosed.” This not only lets the homebuyer know flooding is possible, but that it has happened before. Check to see if the property is in a low, medium or high risk and what those terms mean.
  2. Talk to your community’s floodplain manager. These officials are typically found in the zoning, planning, permitting or mapping offices of your city or county.
  3. Talk to your insurance agent. They should know what is happening in your community regarding flood insurance. They should also be able to explain the National Flood Insurance Program, what the rules and requirements are, and what documents they need (elevation certificate, etc.) to write a flood insurance policy.
  4. Whether you’re building a new home or buying one, get a copy of your site elevation plans. If your lowest floor is higher than the average requirement for flood insurance, you can save money on your insurance. For insurance rating purposes, a building’s flood proofed design elevation must be at least one foot above the Base Flood Elevation (BFE) to receive full rating credit for the flood proofing. If the building is flood proofed only to the BFE, the flood insurance rates will be considerably higher. “For every foot higher your floor is above the BFE, you can save as much as 50% on your insurance premium,” Herrera said.
  5. Get a flood proofing certificate. This certification is issued by a registered professional engineer, or architect. It certifies that “the construction of a structure is in accordance with accepted practices for meeting the flood proofing requirements in the community’s floodplain management ordinance.” This documentation is needed for both floodplain management requirements and insurance rating purposes.

Additional Resources

If you own or are buying a home, check out the National Flood Insurance Program (NFIP). NFIP is not just an insurance program. According to the NFIP, “the program is a comprehensive flood risk management program that maps floodplains, issues hazard mitigation grants, and helps community’s implement safe local floodplain ordinances. The NFIP communicates flood risk and promotes community practices to mitigate that flood risk. Strong awareness tools combined with smart and safe floodplain management practices can help guide communities towards less risky development, and result in floodplains that have more room for rivers to safely flood.”

When fire or water damage strikes, you need professional help to get your property back to preloss condition.  SERVPRO of Wayne provides 24-hour emergency service and is dedicated to being faster to any size disaster.  Our highly trained technicians can respond immediately to your residential or commercial emergency.??

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services. 

Like Us on Facebook or Follow us on TwitterGoogle+, or Instagram and follow the tips, tricks and advice we share with our community.

What To Do After a Fire

9/28/2017 (Permalink)

Fire Damage What To Do After a Fire Fire Damage

Now that the fire is out, there are a few things you need to know. Here is a check list to follow:

Step 1 - Securing the site

  • Protect the fire site from any further damage by weather, theft or vandalism. Do not leave the site unsecured.
  • If you are the owner it is your responsibility to see that openings are covered against rain and entry. Make sure outside doors to the property can be locked and secured. The Fire Department will help secure the premises until responsibility can be handed over to the tenant or insurance company.
  • If you are the tenant, contact your real estate agent or landlord and inform them of the fire. If you cannot contact them and you need professional assistance in boarding the premises, a general contractor for or fire damage restoration firm can help. Check your telephone directory.
  • If you plan to leave the site, try to remove any valuable remaining in the building.
  • Contact your own insurance agent to report the loss.

Step 2- Cautions

  • Household wiring which may have been water damaged should be checked by a licensed electrician before power is turned back on.
  • Check for structural damage caused by the fire. Roofs and floors may be weakened. The local Municipality's Building Inspector may be able to help.
  • Food, drink and medicines exposed to heat, smoke or soot may be discarded in the appropriate manner.
  • Refrigerators and freezers left unopened will hold their temperature for a short time. However do not attempt to refreeze thawed items.
  • The Fire Department will call for the services of the local gas, fuel and electricity suppliers to disconnect services before they leave the site.
  • If a utility (gas, electricity or water) is disconnected, it is your responsibility to have the services checked and reconnected by a licensed trade person. Do not attempt to reconnect the service yourself.
  • Start collecting receipts for any money you spend. These are important because you can use them to show the insurance company what money you have spent relating to your fire loss and also verifying losses claimed.

Step 3 - Insurance Claims

  • Make personal contact with the insurance claims manager.
  • Advise the claims manager of loss or damage and give him, or her, a forwarding address and telephone number if the circumstances have forced you to leave the damaged fire building.
  • The sooner the insurance company is alerted, the quicker the insurance claim can be processed, as the company has to alert the insurance adjuster to carry out the inspection.
  • Try to form an inventory, as soon as possible, of household items either inside or outside the buildings which have been damaged by fire. The inventory of damaged items will further speed the claim when the loss assessor makes contact. Do not throw away any damaged goods until after the inventory is made by the insurance adjuster.

Step 4 - Leaving your home

  • If you have to leave your home because the fire has left it unsafe, contact the local police. They may be able to keep an eye on the property in your absence.
  • Check with your insurance company to find out whether you are entitled to stay in hotel as part of a temporary housing clause in your policy, or how soon you might get an advance on your eventual insurance claim settlement.
  • Provided it is safe to do so, try to locate the following to take with you:
    • Identification
    • Vital medicines, such as blood pressure regulating drugs or insulin.
    • Eyeglasses, hearing aids, prosthetic devices or personal aids.
    • Valuables such as credit cards, check-books, insurance policies, savings account books, money and jewelry.

Notify these people of your new address

  • Your employer.
  • Family and friends.
  • Your children's schools.
  • Your Post Office. Have them either hold or forward your mail, depending on the length of time you expect to be relocated.
  • Delivery services like newspapers.
  • Telephone company and the suppliers of gas, electricity and water.

When fire or water damage strikes, you need professional help to get your property back to preloss condition.  SERVPRO of Wayne provides 24-hour emergency service and is dedicated to being faster to any size disaster.  Our highly trained technicians can respond immediately to your residential or commercial emergency.??

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services. 

Like Us on Facebook or Follow us on TwitterGoogle+, or Instagram and follow the tips, tricks and advice we share with our community.

SERVPRO Recognizes National Preparedness Month

9/6/2017 (Permalink)

SERVPRO Recognizes National Preparedness Month with a Reminder to Home and Business Owners:

“Disasters Don’t Plan Ahead. You Can.”

Local disaster restoration specialist offers no-cost tools to help property owners prepare a comprehensive emergency readiness plan

September is National Preparedness Month (http://www.ready.gov/September), an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, Jack Oliver, owner of SERVPRO® of Wayne, encourages property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started. (https://www.ready.gov/make-a-plan
  1. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Oliver. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.” 

SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp. Local business owners can take an additional preparedness step by designating SERVPRO of Wayne as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app.

“Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Oliver. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone.”

SERVPRO® of Wayne specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of Northern Sussex County, please call (973) 546-4977. For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please visit www.ready.SERVPRO.com.

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services. 

Like Us on Facebook or Follow us on TwitterGoogle+, or Instagram and follow the tips, tricks and advice we share with our community.

American Red Cross - Hurricane Harvey Update

8/30/2017 (Permalink)

Storm Damage American Red Cross - Hurricane Harvey Update American Red Cross - Hurricane Harvey Relief

Our hearts go out to the hundreds of thousands of people affected by this catastrophic disaster in Texas. We know this is a challenging and emotional time, and the American Red Cross is working around the clock to get help to those who need it most.

Thousands of people have been forced to leave their flooded homes, losing everything they own – and the storm isn’t over yet. Significant flooding and tornadoes are still predicted. As much as 50 inches of rain is expected to fall before Harvey leaves the region, and parts of Texas comparable to the size of Lake Michigan remain underwater.

Click here to make an urgently needed donation today to help the thousands of people who are counting on the generosity of people like you in these difficult hours – they need a warm, dry place to sleep, hot food to eat, and a community to lean on as they work to return to normal life.

Thanks to two generous families from the state of Texas, all donations made today to Hurricane Harvey will be MATCHED, dollar-for-dollar, up to $55,000. This is a chance for your impact to go twice as far. Please give generously to those who need it most. 

Special thanks to the Pointer Family and Bobby and Leona Cox for their generous matching gift contribution.

Your gift will help support relief efforts that are already underway. So far your support has enabled us to –

  • Work alongside partners to provide shelter for at least 17,000 people in Texas Monday night, and we are prepared to shelter thousands more. 
  • Serve nearly 30,000 meals and snacks since the storm began.
  • Mobilize 80 tractor trailer loads of supplies including cots, blankets, comfort kits, kitchen supplies and cleaning supplies.

But the damage wreaked by Tropical Storm Harvey is only growing – more and more families will be depending on the Red Cross for help in the days and weeks to come, and we will be depending on the support of generous donors like you to fulfill our mission. Please donate now and have your gift MATCHED, dollar-for-dollar, up to $55,000 to support Hurricane Harvey relief efforts.

If a friend or loved one is in harm’s way, urge them to be safe and listen to the advice of emergency officials. People in life-threatening situations that need rescue should call 9-1-1 or the U.S. Coast Guard at 281-464-4851.

You can find shelters by calling 1-800-Red Cross (1-800-733-2767), visiting redcross.org or by downloading the free Red Cross Emergency App. The Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

Stay tuned for more information on our response. I truly appreciate you and your support of the Red Cross. 


Sincerely, 

Harvey Johnson

Senior Vice President, Disaster Cycle Services
American Red Cross

Why Regular Carpet Cleaning is Important

8/25/2017 (Permalink)

Why Regular Carpet Cleaning is Important

Carpet cleaning can be a bothersome chore. However, the reward of restoring the freshness and beauty back to our carpets is very often worth the efforts. Carpets without proper cleaning quickly lose its beauty in due time. The soiling of carpets can unfold rather fast, even with regularly vacuuming and spot cleaning. Let’s take a look at the main reasons why carpet cleaning is so important.

It prolongs the life span of the carpet.

Vacuuming does help but there are dirt and grime that sinks deep within the fibers. They become hard to clean. They even make the carpet look old and discolored. Regular carpet cleaning in intervals of 12 to 18 months sustains longer life span. It also maintains the beauty of the carpet as if it is only several months old since purchased.

It removes stains, restoring the carpet back an unblemished state.

Carpet stains often mar the look of a carpet and make our living space less pleasant-looking. Carpet stains appear all the time from the dirt carried inside from the soles of shoes, to spilt coffee, wine and other drinks, to pet accidents and more. Deep carpet cleaning can separate the dirt from the carpets, bringing it back to an unblemished and pleasant-looking state.

It lessens pollutants.

The carpet is an effective trap of various particles. Dirt, dust, pet dander, and insect allergens are regulars of home carpet. Regular carpet cleaning helps lessen or completely eliminate these pollutants. The use of special sanitizers like carpet shampoo kills the bacteria from these particles. Would you believe that the average home toilet seat is cleaner than the average home carpet?

It prevents insect infestation.

There are insects that are hard to notice when they are on the carpet’s surface. Sometimes, adaptive coloration makes cockroaches and mites to stay on it until they release eggs. They also leave body fragments like shed skin. With regular carpet cleaning, you do not clean the carpet alone but also kills insects and prevents possible infestation.

It eliminates bad odor.

The dust, insects, urine and various pollutants on the carpet emit foul odor. They also increase the chances that some organisms like bacteria and fungi will soon thrive on the carpet. The bad odor is itself a sign of an unhealthy environment. Regular carpet cleaning will not only eliminate bad odor. It will also hinder these harmful organisms from being carpet mainstays.

It contributes to overall home appeal.

A well-maintained and regularly cleaned carpet is a sign of a well-maintained home. It leaves an impression that the homeowner is careful and meticulous of how his house looks and appeals to his guests. More often than not, a clean home carpet reflects that other things and other parts within the house also shows equal cleanliness.

It protects your investment

Regular carpet cleaning treats your carpet as a great investment. It doesn’t matter how cheap or how expensive you’ve bought it. This is an effort that maintains beauty, color, and the pattern or designs of your carpet longer than you could imagine. It can even make your carpet a legacy passed to your children.

Summary & Next Steps

Regular home carpet cleaning should not be taken for granted. Summing up, the importance it brings comes down to adding beauty wherever that may be.

Manual (hand wash) carpet cleaning of homes can be a tedious, if not impossible process. Fortunately, there are many models of home carpet cleaning machines that allow the process to be much easier.

On top of your own carpet cleaning routines, you may also consider engaging qualified professional cleaning services for an expert review of your carpets. Here at SERVPRO of Wayne we have the most up to date equipment to do a job well done. You can always give us a call for professional advice on the matter at hand.

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services. 

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Why Carpet Maintenance is Important in The Workplace

8/11/2017 (Permalink)

Commercial Why Carpet Maintenance is Important in The Workplace SERVPRO can remove most carpet staining.

Maintenance Protects your Investment Flooring is a substantial investment —one you’ll want to protect for years to come. After all, the longer your flooring lasts, the less it costs. The initial cost for floor covering materials and installation does not fully encompass your total floor covering investment. The life cycle cost also factors in life expectancy of the carpet, costs for removal/disposal, lost revenues during renovations and maintenance costs over the life of the carpet.

Good maintenance helps protect your total flooring investment.

Maintenance Helps Carpet Last Longer and Cost Less Proactive, regularly scheduled maintenance removes soil before it can build up and damage carpet fibers. This can actually extend the life of the carpet, reducing the costs of restoration, replacement and disposal. Reactive maintenance cannot fully restore a carpet to a like-new appearance. This results in shorter carpet life and higher carpet life cycle costs.

Maintenance Is Good for the Environment

Our life cycle analysis of carpet shows that the overall environmental footprint of carpet is reduced by increasing the amount of time a carpet remains on the floor. A consistent, proactive maintenance program can significantly improve the appearance retention throughout the life of the carpet. Less carpet waste going to landfills is always good for the environment.

Creating a Carpet Maintenance Program

Once the importance of proper carpet maintenance is understood, we can create a comprehensive maintenance program for you.

Step 1: Make Preventive Maintenance a Priority Preventing soil from entering the environment is easier and less expensive than removing it from the carpet.

Here are five simple but important steps in a preventive maintenance program:

Keep Outside Areas Clean Outside maintenance helps minimize immediate sources of soil. The cleaner you keep sidewalks, parking lots, garages and other areas around the perimeter of your building, the less dirt that will be tracked inside.

Use Soil Barriers Walk-off mats, grates and removable elevator carpets help collect soil before it can be tracked throughout the building. Be sure soil barriers are large enough to allow for at least five steps across.

Vacuum daily, clean frequently and change often for best results. Protect Desk Areas Chair pads under desk chairs prevent casters from crushing carpet and grinding in soil. Specify eating, drinking and smoking areas By restricting these activities to limited areas, you can help confine certain difficult kinds of soil.

Maintain your HVAC System To remove many airborne particles before they are recirculated, regularly replace or clean filters on air-handling equipment. Airborne soil includes industrial wastes, auto emissions, tobacco smoke and pollen.

Step 2: Manage Soil with Regular Vacuuming Vacuuming is the most important dry soil management procedure. Effective vacuuming removes dry soil so that it cannot spread to other carpeted areas.

The level of effective vacuuming has two components: frequency and equipment type. Vacuuming Frequency

• Heavy- to moderate-traffic areas (entrances, elevator lobbies, reception areas, busy corridors, cafeterias, vending machine areas, employee lounges) should be vacuumed daily.

• Light-traffic areas (offices, conference rooms) should be vacuumed at least two to three times per week. Equipment Type

• Dual-motor vacuums are very effective machines for thoroughly cleaning heavy- to moderate traffic areas. This vacuum uses two motors to clean. One motor drives a beater-brush bar that knocks dirt loose, while the second motor provides suction that pulls dirt into the vacuum bag.

• Single-motor vacuums can be very effective machines depending upon their design. For the most part, they should only be used in light-traffic areas. They are generally less powerful than dual-motor vacuums, but easier to maneuver around furniture.

• Detail vacuums can be used to clean around the edges of a room or in confined areas around furniture.

• Carpet sweepers may be used to remove larger particle-sized surface dirt and small litter in high-visibility areas during the business day. However, they are not an effective cleaning method and should not take the place of thorough vacuuming.

The Carpet and Rug Institute has identified vacuum cleaners that meet industry criteria for removal efficacy, particulate emission and carpet damage.

Step 3: Promptly Remove Spills and Stains Although spills are inevitable, permanent stains do not have to be. Most stains can be avoided or removed by immediate, or at least same-day, treatment. It is good practice to have spot and stain removal products and equipment on hand for immediate use.

Correct identification of spots and stains is the first step in proper removal because some types of spills may require special cleaning solutions and techniques.

But for most spills, the basic removal procedure is the same:

1. Blot as much of the spill as you can with an absorbent towel. Always work toward the center of the spill. Do not rub! If the spill is solid or semisolid, gently scrape off what you can using a dull knife.

2. Apply a general-purpose carpet spotter to the spill. This is a detergent solution that is specially made for use on carpets. Never use other kinds of cleaning solutions, such as bleach. These may permanently damage the carpet.

3. Tamp or pat in the carpet spotter with a tamping brush.

4. Wait three minutes, then blot again.

5. Rinse with clean water, then blot as dry as possible. If the stain remains, repeat the entire process. If the stain persists after the second time, contact us here at SERVPRO of Wayne.

Step 4: Renew your Carpet with Proactive, Periodic Cleaning Even the most effective, consistent vacuuming may leave some soil behind.

Periodic cleaning improves the appearance and extends the life of carpet. Periodic cleaning also removes oily, sticky soil from the carpet that attracts and holds additional soil. Depending on soiling conditions and other factors, there are a number of available cleaning methods. Your choice of method should be based on what will be the most effective and compatible with your carpet and its traffic levels.

Contact us at 973-546-4977 if you have a service need or click here to visit our website to learn more about SERVPRO of Wayne's System Services. 

Like Us on Facebook or Follow us on Twitter, Google+, or Instagram and follow the tips, tricks and advice we share with our community.