What our Customers say...


Customer Certification of Satisfaction Score for Emergency Bio-Hazard Clean-up: All High 10's.

Your technicians did an excellent job with the entire process of our remediation. Thank you.

Thanks for all of your help and assistance with my recent water damage. I would use SERVPRO of Wayne again for future cleaning and restoration services.

Customer Satisfaction Score for Emergency Response Fire Damage Clean-Up and Restoration Services: All High 10's.

Awesome job, showed up when promised, completed work on time, and had fair pricing. If I ever need services again you are the ones I will call.

Crews did a good job restoring and repairing my water damaged sheet rock after a storm flood.

Fast, punctual, tidy, respectful and took time to provide explanations.

Great service from the first call. The staff were professional, prompt, experienced, and friendly. They did what they said they would do at the times promised. The office walked me through the paperwork and insurance process, and the field staff was terrific.

Prompt, efficient, very friendly. Job done well! Stellar! Thank You

Customer Satisfaction Rating: All 10's

Just wanted to let you know, the crew did an exceptional job!

SERVPRO of Wayne's on-site technicians were quick to respond to our home's after hours emergency water damage sewer backup. Great job on cleaning up, drying out, and sanitizing the area within 2 days!

Thank you for your assistance and professionalism with the drying out process of our basement water damage. I give you a Customer Satisfaction Rating of the Highest 10 Score in all areas of the work that was performed.

SERVPRO of Wayne was Quick to Answer Our Call & Did a Great Job! during our Emergency Water Damage Basement Flood Situation, which was caused by an unexpected frozen pipe break. Overall Customer Satisfaction ...the highest 10!


Can't say I would recommend any changes.  You guys did well.  Would use SERVPRO again.

You scored high marks in cleaning up my water damage.  Thanks SERVPRO.  Would use you again and again.  Will recommend.

Terrific clean-up - and very fast.  Perfect performance.  Thanks.

All 10's.  Period.

The office staff was courteous, polite and helpful throughout the entire process and the production crew explained everything.  I would highly recommend SERVPRO to my friends.

SERVPRO was so helpful in every aspect of our attic mold remediation. They answered all our questions, gave us a fair price (out of 3 estimates) and went above and beyond to get the job done fast, clean and properly. Paid invoices were issued to us immediately.
The office staff was fantastic with their customer service too!

Dear Jack,

The closing went off without a hitch thanks to the help of you and your great team!

Cindy was great in helping me with the contracts, Brian was great with getting the estimate so quickly and your crew was on time and very quick and clean with their work.

You have a great company and I am referring you to be placed our business website as one of our preferred vendors.

Kind regards, Cathy

Cindy, in the office, was extremely helpful, courteous, professional and sensitive to us.

Arnt, Giovanni and Daniel were extermely professional and sensitive to how upsetting our situation was, always respectful and kept everything clean.

I cannot thank everyone enough in helping us get through this situation.

Hi Jack,

I can’t thank you enough for the hard work your crew performed to help us. If we didn’t have the help of Chris, Joe, Arnt, and Dan we never would have been able to recover the house to the level we did. The work they completed was OUTSTANDING, and they did it all with a sense of professionalism. They were compassionate, thorough and considerate. I would, in a heartbeat, recommend them to anyone needing assistance with this type of task!

Thank you, again, Donna

SERVPRO worked closely with my insurance company making sure everything was addressed and I was able to make all the repairs quickly. SERVPRO technicians were knowledgeable and expert in the way they handled my situation. They get all 10's from me. Thanks.

First time using SERVPRO. They were great and worked closely with my insurance company to make sure I got my house back the way it was. Would definitely use them again.

Service was excellent!!!

SERVPRO was on the spot during this cold winter when one of my pipes froze and broke. With all the craziness going on, SERVPRO was professional, prompt and got the water out and my place dry. They did all the leg work with my insurance company too.

SERVPRO was very professional and explained everything regarding my duct cleaning. Would use them again for anything.

They were excellent. Give them a bonus. Good workers are hard to find. They were very professional and courteous. They deserve a triple raise. All 10s.

Great Job! 10's all around!

You get 10's! Prompt and professional service. Great communication. Thanks.

I would recommend SERVPRO of Wayne to my friends and family. All 10's.

Change nothing. I was impressed with everything about SERVPRO. Thank you.


You guys did a nice job. Thanks.

Strong. Knocked out my water damage. Great Job!

You guys were fantastic. You ask "what can I recommend for your to improve?" Nothing.

Your office staff and production staff was excellent. Chris (production) was amazing, we were freaking out, this never happened to us before but he was amazing and put our fears to rest. All your production team should be trained by Chris.

SERVPRO of Wayne gets perfect scores on how they handled my water damage.  Thanks.

SERVPRO of Wayne did everything right, helping me through my water damage.  All 10's.

You scored all 10's on how you handled my water damage!